Privacy Policy
How we collect, use, and protect your personal information.
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How we collect, use, and protect your personal information.
Contents
Lead4Life (Pty) Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard the personal information you provide to us, in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African legislation.
This policy applies to all personal information collected through our website at www.lead4life.co.za, our contact forms, booking processes, email correspondence, and any other interactions you have with us.
By engaging with our website or services, you acknowledge that you have read and understood this Privacy Policy. We may update this policy from time to time, and we encourage you to review it periodically.
We collect personal information only to the extent necessary to provide our services. The categories of information we may collect include:
When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited, and referring URL. This is used solely for security and analytics purposes and is not linked to your identity.
We may receive information about you from schools, corporate clients, or partner organisations where you are a participant in a programme they have booked through us. The booking party is responsible for ensuring appropriate consent has been obtained.
We use personal information only for the purposes for which it was collected, or for compatible purposes as permitted by law. Specifically, we use your information to:
We will never use your personal information for automated decision-making or profiling that produces legal or similarly significant effects without your explicit consent.
In accordance with POPIA, we process personal information on one or more of the following legal grounds:
Where we rely on consent as the legal basis, you have the right to withdraw that consent at any time by contacting us at info@lead4life.co.za.
Lead4Life does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
In all cases, we take reasonable steps to ensure that third parties with whom we share information maintain appropriate security and privacy standards.
We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Our general retention guidelines are:
Once information is no longer required, we securely delete or anonymise it in accordance with our data management procedures.
As a data subject under POPIA, you have the following rights with respect to your personal information held by us:
To exercise any of these rights, please contact our Information Officer at info@lead4life.co.za. We will respond to your request within 30 days in accordance with POPIA requirements.
Contact details for the Information Regulator: inforeg@justice.gov.za | JD House, 27 Stiemens Street, Braamfontein, Johannesburg.
Lead4Life takes reasonable and appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you promptly in the event of a data breach that poses a risk to your rights and freedoms, as required by POPIA.
Our website may contain links to third-party websites, social media platforms, or embedded content (such as Google Maps). These third-party sites operate under their own privacy policies, which we do not control and for which we accept no responsibility.
We encourage you to review the privacy policies of any third-party websites you visit through links on our site.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The most current version will always be available on our website, with the effective date clearly indicated at the top of the document.
If we make material changes that affect how we handle your personal information, we will endeavour to notify you by email or through a notice on our website prior to the changes taking effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact our Information Officer:
Our Information Officer is here to assist with any privacy-related concerns or requests.
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